I had never even heard of McDonald Hyundai. However, we purchased the car from McDonald because David was the very first to respond with solid prices on the internet after a general email I sent to Denver Hyundai dealers. The sales process was effortless. We were very satisfied with the service. Even though we have to drive all the way across town, we will definitely purchase our next Hyundai from David. -J Campaney This was the best car buying experience my wife and I have ever had. Friendly staff, and the car was exactly what we were looking for. Nate, the salesperson, did not put any pressure on for the sale, and was very helpful in guiding us to a conclusion for the car. -J Woods I will recommend this dealership to everyone. -J Harnden |
Very impressed with the efficiency and speed at which I was able to finalize my car purchase. The guys at McDonald made it easy! -L Kahananui The dealership and staff were outstanding. They suggested things we had not considered which were much better for us personally. Everyone was professional and friendly and people I would send my friends to for their help. Awesome job McDonald's Hyundai. -R Koons Fantastic experience. One week later, we bought another Hyundai from them. -R Smith McDonald Hyundai aims to please, and they have earned my loyalty. My experience buying my Tuscon plus the fact that I am very happy with it may result in me being a Hyundai customer for life. :) -A Frates There was no pressure what so ever. The sales Rep. Nate did an outstanding job. As well as his Manager who helped finalize everything. I would recomend Them to anyone I know. They were very up front and honest with what could and could not be done. I would consider my next car to be a Hyundai. D Brinson Nate was an excellent sales professional and really helped my family and I through the process. As most of us had never bought a new car, the experience was a little daunting but Nate made it really easy to make clear and unbiased decisions. -J. Kelman We encountered several gentlemen during the test drive and purchase processes. All sales, finance and managerial representatives were professional and courtesy. We visited another Hyundai dealership in the Denver area (Arapahoe Hyundai), in order to comparison shop. We did not receive the same professionalism at the other Hyundai dealership. -J Erlinger Salesperson Nate and Sales Manager Josh at McDonald Hyundai were both a delight to work with. They both understood what I was looking to find and presented a vehicle, price and overall experience that will have be coming back and telling my friends. Also, the 2011 Sonata is an exceptional value. -R. Kelley This is the third Hyundai I have purchased from this dealership. -B Rothkopf Thank you all for everything! I love my new car and had an excellent experience. -E Juarez Nate was my sales associate and I very much enjoyed the attitude he brought to the whole experience. He didnt push me to purchase unless I was satisfied with the car and felt comfortable. I appreciate that because impulse purchases are the ones that we regret the most. He gave me time to look at all the features and other vehicles so that I could make the best decision. He made my car purchase a big plus for hyundai, not only in the vehicle quality and satisfaction, but in the customer appreciation and overall great feeling I had with the purchase of my new vehicle. Thank you, -C Markoff I emailed McDonald Hyundai unenthusiastically after a couple of weeks of nightmarish experiences at other dealerships. I started at Arapahoe Hyundai and wasn't sure, because of my horrifying experience there, that I would ever buy a Hyundai again. From Arapahoe Hyundai I visited other Denver area dealerships, going from horrible to terrible to mediocre at best. Then I started exchanging emails with Rob at McDonald Hyundai. I was only mildly interested but he came back with enthusiasm, fully answering all of my questions and providing solutions for every challenge I had in buying a new car. I can not state strongly enough what a relief it was to deal with someone honest who seemed to be concerned about me as a person, not just the sale. As a woman, when dealing with car sales and service, I am automatically a bit on guard. Rob and his team put me at ease, made this sale work despite some of my hurdles, and made car buying a truly, surprisingly, enjoyable experience. -Jamelyn This was the most pleasant experience I have ever had in purchasing a new vehicle. Our salesman was professional and helpful and we felt that we could trust him, which is very important. Overall this was an outstanding experience. Makes me look forward to buying my next car from this dealer. Just continue hiring people like Dave and Rob and running your dealership as you do now. -M.Buesch | |
I got a really good price for the Hyundai Santa Fe that I purchased. The salesman and Finance Manager both were a great help and explained everything and answered all my questions. The only disappoint I had was that all most all of the Santa Fe's that were available were with a Tan interior and I really wanted something darker, like the gray or black. Other than that one thing, I love my new Hyundai. Rose Jentsch |
- Rose Most genuinely personable, helpful and willing to satisfy the customer of any auto dealership I have been involved with in over forty years of puchasing new cars. - William T I have already recommended this dealership to my friends next time they are looking for a new car. - Connie M. Excellent Sales Person (Matthew Deck) and Sales Manager (Josh). Very relaxed and non-pushi atmosphere during our several visits and final purchase. Would definitely recommend this dealership. - Ralf W. All of your staff at McDonald Hyundai deserve kudos for their professionalism and outreach to your clients. I especially want to thank your Financial Services Manager, Kevin Walsh, for his patience and thoroughness in walking me through all the paperwork, and Service Manager, Michael Bushke, who so unselfishly came to my residence and patiently and successfully programmed my garage door opener (a feat at which I had been unsuccessful over a three hour period following the steps in the owners manual). - TG | Additional comments | | McDonald's dealership is far from my residence but they have a great reputation and I found out why---they are wonderful. My experience was very good. |
| | | How can we exceed your expectation in the future | | This is my second Santa Fe, the first was a 2004. They just keep getting better and better. The one thing I would say is that I chose the navigation system without really realizing that I would lose my 6 CD changer. I take long road trips and really like listening to books on tape. Now I will have to put in one disk at a time. Wish you could make it so that you could have both navigation and the multi CD changer. Love my car. |
- Drennan | Additional comments | | One of the best new car purchase experiences I have every had. |
- Mutazek | The sales person worked with us. He listened to our needs and desires to complete the transaction in a timely manner, and helped to complete the sale without any complications. He was honest, and dependable. We found later that the cargo net was not in the vehicle, and teleponed to inquire about it. He arranged to have it delivered to our home on the very next business day. It was a good experience, and we would recommend this dealership to others. |
| | | How can we exceed your expectation in the future | | Not sure. This was our first experience with this dealership, and it was a positive experience. We will definitely keep it in mind for any future needs. |
- F Meyer Josh, Thanks so much for making this purchase such a breeze. You are an excellent person and company to do business with and I appreciated your honesty and effort regarding this transaction. My niece Katya is thrilled with her new Hyundai! Kindest regards, Linda Berson - L Berson 12/24/09
- Michael Bleacher What can I say about Adam Ferry and his help with my new Santa Fe? That was one of the most painless car-buying experiences I've ever had! I didn't even have a clue that this SUV was so loaded. He said it was the cheapest one they had, and let me tell you, it's got EXTRAS!!! Comfortable seats, a really cool computer that calculates mileage, and this awesome iPod system I can control from the steering wheel. Are you kidding? WOW. Plus, it's AWD and as you can see by looking out the window, I'm using it! I can't say thanks enough Adam. Don't ever leave McDonald and I'll be back when my wife's care wears out.
- Steve Hamblin Just wanted to say thanks for making buying a car easy and enjoyable. I enjoyed working with you and Matt. The car is what I was looking for, the price was right, the service was great, and the sales team exceptional. I will be pleased to recommend McDonald's to others. Thanks Steve Hamblin Bright and friendly facility, with people who obviously want to make sure the customer comes first. I shopped many dealerships before purchasing at McDonald Hyundai. Service department is extremely friendly and you get a good feeling right away when you come in. I feel well taken care of and it is the way it should be here. So many places have customer service problems and I do not feel that way about McDonald Hyundai. I like also that if I need a car to use they always will provide one. - Horwitz-July 09 Service Department Manager. I would like to take a few moments to compliment your service department. On September 19th 2009 I was experiencing issues with my 2007 Hyundai Azera. I called Bill Bloom Service Advisor and explained the situation. He was extremely professional on the phone and offered roadside assistance and provided me with the telephone number should my car not make it to your facility. I brought my car in and Bill greeted me in the service bay. He took my information and got right on the problem. I had my 5 year old daughter with me and he acknowledged her and was extremely friendly! Realizing that we were going to have to wait for service, Bill was able to get my car in very promptly. Bill updated us on the progress of the car shortly after the problem was diagnosed. In less than 1 1/2 hours my car was fixed and we were on our way. Being in management for 15+ years, I realize the importance of great customer service. I also realize there are alot of people that impact a customers visit to your establishment. Please send my thanks to all people involved in making this visit an extremely pleasant experience(as pleasant as it could be when dealing with car issues). this type of customer service will keep bringing customers back to Hyundai. In these tough economic times, customers do have a choice and are choosing wisely and I appriciate all the help that I recieved on a Saturday afternoon. Thanks for your time. - M.R.G. I did not realizeJuly was your first month in the Auto Industry. I thought you said you worked with Toyota prior to coming to Hyundai. I appreciated the way you handled our purchase in a straight-forward, no nonsense, all business manner. I asked for your best price - you gave it. You clearly explained the additional items available (such as an extended warranty) but applied no pressure to buy. At all times you were most pleasant and friendly. Pat and I enjoyed the whole experience. I cannot suggest any areas requiring improvement. - Richard Stallings July 09 Dear Josh,
Thanks again for helping me with my new car lease. I appreciate all of your patience, as this was my first new lease experience.See you in 3 years!
Thanks again, S. Johnson - S. Johnson- July 09 |
